5 Ways to Keep Your Customers Happy and Gain Trust

customers

More often than not, business owners deal with unhappy or angry customers/clients, and it’s never easy. The customer could be unhappy for a number of reasons: untimely delivery, product malfunction, bad customer service, jarring user experience, or hundreds of thousands of other reasons. If you know what to say, and more importantly, when and how […]

How to Protect Your Business from Identity Theft

  Bento for Business recently rolled out two-factor identification, an important step to preventing small business identity theft. Identify theft is a real problem. Over 9 million people are targeted by identity thieves each year and the cumulative economic cost of the crime is in the vicinity of $60 billion. However, it is no longer […]

Fraud Alert: 10 Ways You’re Making it Easier for Employees to Steal from You

Whether or not you’ve stopped to think about it, small businesses are more vulnerable to internal fraud than their larger counterparts. This is because small businesses… Typically don’t have a budget for fraud detection. Rarely have official policies in place for handling funds, checks, reimbursements, and bills. Often rely on trust rather than clearly defined […]

5 Fraud Prevention Strategies for Small Businesses on a Budget

Preventing fraud may not be top-of-mind for most small-business owners, but accounting professionals understand that fraud is a real – and potentially costly – risk. In fact, the Association of Certified Fraud Examiners (ACFE) found in 2016 that the median fraud loss at businesses with fewer than 100 employees is $150,000 – the same as it is for […]

A Labor Day To-Do List for Small Businesses

Labor Day, which coincides with the end of summer, reminds us to enjoy one more long weekend vacation, picnic or parade before the weather cools. However, the cherished holiday continues to serve an important purpose—celebrating the social and economic achievements of American workers. According to the United States Census Bureau, there are 159.8 million wage and salary workers […]

3 Reasons Why Corporate Credit Cards are So Popular These Days

Advancement in payment technologies has made it easier for businesses to conduct their day-to-day financial operations. According to a report by The Wall Street Journal, an increasing number of companies are now offering their employees corporate credit cards for simpler expense tracking and savings from suppliers. A recent survey by Strategic Treasurer, the “2017 B2B Payments & Working […]

When is Small Business Saturday 2016? – Everything You Need to Know

Observed on the Saturday after Thanksgiving Day every year, Small Business Saturday is an American shopping holiday that falls between the Black Friday and Cyber Monday, the busiest shopping periods of the year. For 2016, Small Business Saturday has been scheduled on November 29th, the Saturday post Black Friday. A Brief History of Small Business […]

Small Business Saturday Marketing Ideas

Pioneered by American Express corporation in 2010, Small Business Saturday was created in support of the brick and mortar businesses. It’s held on the Saturday right after Thanksgiving. While Black Friday and Cyber Monday are a huge opportunity for big shopping malls and e-commerce sites to pull in customers, Small Business Saturday offers small and […]

How to Reduce the High Costs in Your Construction Business

If you’re venturing into the construction business, expect everything to cost a lot of money. That’s why high capital is usually required when starting a business in the construction industry. Even if you have a huge capital, reducing the high costs of your construction business is still a must. Truth be told, you’ll encounter a […]

PTO and the Modern Employee

  With the holiday season coming up, HR and administrators all over the country have their work cut out for them. It’s time to sharpen pencils and start calculating paid time off. For the U.S., average PTO is 10 days per year, with vacation time accruing at a rate of about 0.307 per work day. […]

Top 10 Online Reputation Management Tools for Small Businesses

  If you own a small business, you’re probably already aware of the importance of your online reputation. Positive reviews drive more customers to your business, while negative reviews may drive them away. Today, just by typing a few sentences and hitting “done,” anyone has the power to damage the reputation of your business. Fortunately, […]

Top 5 Small Business Accounting Software Choices

  There are a myriad of accounting tools available on the market, with various features and benefits. However, some of them stand out due to their advanced features, ease of use, reliability and utility. Here are our current top five small business accounting software choices. 1. Fresh Books: highly rated by its users, this tool […]

How to Keep Your Construction Business Busy During the Winter

The winter season brings its usual slow onset of business, but it doesn’t mean contractors have to go into hibernation. There are plenty of opportunities to stay busy and be profitable in the offseason Being able to maximize your business’ effectiveness during the offseason for any contractor or company is one of the pillars of […]

Best Publications for Contractors

  Information is the lifeblood of a commercial venture, whether it’s a small business that’s locally run or an establishment that offers its services across the country. In the construction industry particularly, it is important to keep up with technological developments, licensing requirements, availability of tools and supplies as well as current, sector specific news […]

How to Grow Your Construction Business in 5 Basic Steps

If you’re in the construction business, and looking to grow your operation, there’s never been a better time. Take a look at the stats below. With expenditure reaching in excess of a whopping $900 billion, the United States is the second largest construction market worldwide. Indeed, the construction business is a thriving industry in the […]