PRIVACY POLICY

PRIVACY POLICY

Effective as of July 11, 2019

Table of Contents

  1. The Information We Collect
  2. How We Use Information
  3. Why And How We Share Information
  4. How We Keep Your Information Secure
  5. Your Choices
  6. California Privacy
  7. Accessibility
  8. Contact Us

At Bento Technologies Inc., (“Bento,” “Bento for Business,” “we,” or “us”) we honor your privacy preferences and always ensure that your personal data is safeguarded when you engage with us and our company. We are committed to earning your trust by our commitment to transparency, security, putting you in control of your privacy choices, and using your personally-identifiable information (“personal information”) for no other purpose than as communicated to you. We gather various types of personal information from our users, as explained in more detail below, and we use this personal information internally in connection with our Services, including to personalize, provide, and improve our services, to allow you to set up a user account and profile, to contact you and allow other users to contact you, to fulfill your requests for certain products and services, and to analyze how you use the Services. In certain cases, we may also share some personal information with third parties, but only as described below.

By using our websites, the Bento financial operating platform (“Bento Services”), the Bento mobile application (“app), and any related products or services you are agreeing to this Privacy Policy. If you do not agree to these terms, you may not enroll in or use Bento Services. Your use of the Bento Services is at all times subject to the Terms of Service, which incorporates this Policy.  Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.

From time to time we may update our Privacy Policy. When changes are made to this policy, we will update the effective date at the top of this document. A change in the effective date will serve as your notice that the policy has changed. If we make a substantial change to the policy, we will send you an email notification, update our website or provide you an alert to your mobile device or computer, or both. If you choose to continue using Bento’s products and services after receiving such notification, you are agreeing to the revised privacy policy. We will provide previous Privacy Policies on our website, so you can see the changes we made.

Issuing Bank Notice

Pursuant to this policy, you direct the applicable Issuing Bank to share your transactional data with Bento, and you direct Bento to share your data with its users, vendors, partners, and affiliates at its discretion (subject to this Privacy Policy), in a way that may otherwise be contrary to such Issuing Bank’s stated and disclosed privacy policy.

1.  The Information We Collect

1.1  Information You Provide to Bento When You Sign Up for Our Services

When you sign up for Bento Services, we are required by federal law to collect “nonpublic personal information” to verify your identity.

We also collect information to establish and maintain your account, including but not limited to:

As a result of completing a transaction using Bento Services, we may also collect information, including but not limited to:

We may also collect information you upload and/or send through Bento Services including:

1.2  Information We Collect Through the Bento Services

When you use Bento Services, we collect information from your computer or mobile device, including but not limited to:

1.3  Use of Cookies and Other Technologies

We use various technologies to collect and store information related to your use of Bento Services. We may collect and store information locally on your device using mechanisms such as browser web storage, session and persistent cookies and web beacons. A cookie is a text file that our website transfers to your device’s hard drive for record-keeping purposes and to enhance the quality of your visit to our website. We use these technologies to personalize Bento Services for you and to collect information about usage of Bento Services. Under the section below entitled “Your Choices,” you can learn about how you may disable or alter our usage cookies.

Our public facing website supports Do Not Track. However, Bento Services do not support Do Not Track requests at this time meaning we collect information about your online activity both while using the Services and after leaving our Services.

1.4  Information from Third Parties

As a result of your accessing your Deposit Account or Cardholder Account through Bento Services, the applicable Issuing Bank collects information such as:

By using Bento Services, you direct the applicable Issuing Bank to share all such information with us.

We may also acquire information about you from third parties in order to verify your identity, process your transactions, detect and prevent fraud, or other similar purposes.

When using Bento Services, you may have the option to provide us with information from third parties, such as Facebook, Twitter, Google, and LinkedIn.

1.5  Personal Information from Children

We do not knowingly solicit or collect personal information from any individuals under the age of 13, or about individuals under the age of 13. If you are under 13, please do not attempt to register for the Bento Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us immediately using one of the means specified in Section 6 (“Contact Us”) below.

2.  HOW WE USE PERSONAL INFORMATION

2.1  We use Personal Information to Provide and Improve Bento Services

Bento uses your information to provide and improve Bento Services, for the purposes of:
  1. Providing you with customer/technical support
  2. Providing you services such as processing and tracking your transactions, and connecting you with other users, including those you have stored as contacts in your mobile device, those we reasonably believe you may know, and those you are connected to in other networks
  3. Answering questions regarding your account and services
  4. Monitoring and analyzing how you and other users use Bento Services
  5. Improving and building features and services you or other users may want
  6. Minimizing fraud and abuse of Bento Services
  7. Communicating with you about changes to Bento Services
  8. The status and security of your account and data, and administrative information
  9. Other reasonable uses related to providing, maintaining, and improving Bento Services

2.2  We use Personal Information for Marketing and Development Purposes

Bento may also use your information for marketing and promotional purposes, such as:
  1. Directly marketing to you products and features from Bento
  2. Providing you with offers and deals from third parties (including, for example, with respect to Third Party Services)
  3. Performing internal marketing analytics
  4. Providing you with gifts as part of your using Bento Services
  5. Connecting you with commercial users whom we believe you may be interested in
  6. Providing you with the opportunity and means to enter into contests such as sweepstakes and raffles
  7. Discovering your tastes so that our promotions and marketing are more tailored to you
As noted above, we may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address, we, or our partners or agents may send you promotional email offers on behalf of our business or other businesses, or email you about your use of the Services.  If you do not want to receive communications from us, please indicate your preference by emailing us at support@bentoforbusiness.com.

2.3  In Accordance with U.S. law

Bento is an U.S.-based company headquartered in California. Both Californian and U.S. law govern the information we collect. By accessing or using Bento Services or otherwise providing information to us, you consent to the processing and transfer of personal information in and to the U.S.

3.  WHY AND HOW WE SHARE PERSONAL INFORMATION

3.1  Providing Information to Third Parties

When you sign up for Bento Services, you are directing Bento to share personal information with third parties as outlined below. The personal information that Bento shares includes both the personal information that Bento collects from you directly and the personal information that Bento collects from third parties.

3.2  Business and Legal Purposes

We may provide your personal information to Third Parties for business and legal purposes, including for the purposes of:
  1. Providing and improving Bento Services and/or marketing Bento and third-party products and services to you, as described above
  2. Providing personal information to Third Party Providers as and to the extent described in the Terms of Service
  3. Meeting the requirements of any applicable law, regulation or legal process, including complying with orders from courts of law, regulatory agencies, and law enforcement
  4. Investigating fraud inside and outside Bento Services
  5. Broader business dealings such as mergers, asset sales, financings, and acquisitions (note: if we or our assets are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, your information could be one of the assets transferred to or acquired by a third party)
  6. Reporting to credit bureaus

3.3  Promotional and Marketing Purposes

We may also provide your personal information to third parties for promotional and marketing purposes, including for the purposes of:
  1. Helping you find people you may know, even if you are not yet connected through Bento Services, and helping those people find you
  2. Helping you find merchants you may be interested in and helping merchants that are registered with Bento find you

3.4  Limitations on Promotional and Marketing Use

For the third-party promotional and marketing purposes outlined directly above, Bento will never share bank account or routing number, bank account username, password, business tax identification number or your social security number, unless you direct us to do so.

3.5  Reserved Rights

We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of Company, our employees, our users, or others.

4.  HOW WE KEEP YOUR PERSONAL INFORMATION SECURE

4.1  Our Security Precautions

We have implemented policies and procedures that are designed to protect both your confidentiality and the security of your nonpublic personal information. We store and process your personal information using third party servers located in data centers in the United States. These centers are protected by physical, electronic, and procedural safeguards in compliance with applicable federal and state regulations. Additionally, Bento uses firewalls and data encryption where reasonable. We also enforce restrictions on physical access to our office and files and limit digital access to sensitive data in order to ensure that only those employees who require the access to fulfill their job responsibilities actually have it.

4.2  Notification of Security Breach

Despite Bento’s efforts to keep your information secure, we cannot guarantee the security of your information. As a result, we strongly encourage you to take action to protect your personal data and any device you use to access Bento Services. In the unlikely event that we come to learn that either our system or your account specifically has suffered a security breach, we may attempt to notify you electronically so that you can take appropriate protective steps, by email, text message, phone call, a notice on the Bento website, or any other way, depending on the requirements of applicable law.

4.3  Links to Other Sites

We are not responsible for the privacy practices of any third parties or the content of sites that are linked from Bento Services and we strongly encourage you to read the applicable privacy policies and terms and conditions of such parties or websites.

5.  YOUR CHOICES

5.1  Location Information

Bento may collect information regarding your location. You may be able to prevent this collection through your device operating system settings or by following the standard uninstall process to remove our mobile application from your device. Similarly, you may be able to control how your browser interacts with cookies. However, if you remove stored cookies or block them from being set, you may affect the availability and functionality of Bento Services.

5.2  Opting Out of This Policy

If you no longer wish to use Bento Services and would like to delete or deactivate your Bento Account, please contact us. As stated above, your usage of the Bento Services is contingent on your expressly opting in to this Privacy Policy. If you change your mind after agreeing and wish to opt out at a later date, you must contact us to cancel your Bento Account. You can do so by sending an email support@bentoforbusiness.com. We are required by law to retain some of your information and may also do so for legitimate business purposes (e.g., internal analytics).

6. CALIFORNIA PRIVACY

Bento is dedicated to doing the right thing. The information on this page provides details on how we respond to and implement processes to uphold applicable state laws. The laws on this page give individuals certain rights regarding the personal information that Bento or our affiliates have collected from or about them. The information in this section complements the notices and disclosures regarding your rights under federal laws and regulations.

BENTO CALIFORNIA PRIVACY NOTICE FOR CALIFORNIA RESIDENTS

This Privacy Notice for California Residents (this “Notice”) applies solely to residents of the State of California (“consumers” or “you”) and supplements the information contained in any other Privacy Statement or Notice provided by Bento and its affiliates (collectively, “Bento” “our” or “we”). Please note that some of our affiliates may provide a separate privacy notice, in which case that notice will apply to your personal information. We adopt this Notice to comply with the California Consumer Privacy Act of 2018 and, as amended, the California Privacy Rights Act of 2020 (together, “CPRA”). This Notice describes how Bento collects, uses, and discloses information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household (“personal information”). This Notice applies to personal information we collect online and offline, such as when you apply for our products or services, use our websites or applications, respond to surveys, contact customer support, when you attend a Bento event, or otherwise interact with us (collectively, “Services”). The information on this page complements the notices and disclosures regarding your rights under federal laws and regulations. The rights contained in this Notice may not apply in certain situations depending on your relationship with Bento and Bento’s other legal obligations, and as otherwise provided for in the CPRA. We may, from time to time, make changes to this Notice. If we do make changes to the Notice, we will let you know by posting the revised Notice with a new “Last Updated” date posted at the top of the Notice. Any changes to this Notice will become effective when posted unless indicated otherwise. We encourage you to review this Notice regularly to stay informed about our information practices and the choices available to you. CONTENTS Categories of Personal Information We Collect Where We Collect Your Personal Information Use of Personal Information Disclosure of Personal Information for a Business Purpose Retention Period Sharing or Selling Your Personal Information Use of Sensitive Personal Information Summary of Prior 12-Month Personal Information Handling Practices Your Rights and Choices Annual Report Accessibility Contact Information

6.1 Categories of Personal Information We Collect

We may collect the following categories of personal information when you engage our Services:
  • Identifiers — A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, signature or other similar identifiers
  • Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) — A name, signature, Social Security number, address, telephone number, passport number, driver’s license or state identification card number, bank account number, debit card number and ATM card number, or any other financial information
  • Sensitive personal information — Social Security number, driver’s license, state identification card, or passport number; your account log-in, financial account, or debit card, in combination with any required security or access code, password, or credentials allowing access to an account; precise geolocation data.
  • Internet or other electronic network activity information — Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement
  • Geolocation data — Physical location or movements
  • Audio and visual Information — Audio, electronic, or similar information we capture through your communications with us, e.g., voice recordings of telephone conversations, emails and instant messaging.
  • Inferences drawn from other personal information — Inferences drawn from any of the information identified above to create a profile about you reflecting preferences, characteristics, attitudes and or similar trends

6.2 Where We Collect Your Personal Information

We will collect the personal information described above from one or more of the following sources:
  • Directly from you or your company when you provide this information to us, when you request information, apply for products or services from us, use our websites or applications, respond to surveys, contact customer support, attend a Bento event, or otherwise interact with us
  • From our affiliates, co-owners, partners and other related parties
  • From other online and offline sources, such as public databases, social media platforms, and other third parties
  • Vendors who provide services on our behalf

6.3 Use of Personal information

We may use or disclose personal information that we collect for one or more of the following business purposes to, among other things:
  • Provide you with, or evaluate your eligibility for, products and services that you or your company request from us.
  • Communicate with you about your accounts or transactions with us.
  • Send you important information regarding our products and services, changes to this Notice and/or other similar administrative information.
  • Enter into transactions and conduct business dealings with our business partners, service providers and contractors.
  • Allow you to participate in surveys, sweepstakes, contests and similar promotions, and to administer such promotions (note that these promotions may contain additional disclosures regarding our collection and/or use of your information).
  • Consistent with local law, required disclosures, and choices and controls that may be available to you:
    • Send you offers and promotions for our products and services, or products and services that may be of interest to you;
    • Personalize content and experiences on our Services;
    • Verify your identity and/or location (or the identity or location of your authorized representative) for security, fraud prevention and other risk control purposes; and
    • Provide you with advertising based on your activity on our Services and on third-party websites and applications. For additional information regarding our use of your information for personalization and tracking, please refer to the Online Tracking and Advertising section of the Online Privacy and Security Policy.
  • Optimize or improve our products and services.
  • Help to ensure security and integrity. Detect, investigate, and prevent activities that may violate our policies or be illegal.
  • Comply with our legal and regulatory obligations.
  • Enforce our terms and conditions and otherwise protect our rights and operations.

6.4 Disclosure of Personal Information for a Business Purpose

We may disclose your personal information for a business purpose to the following categories of parties:
  • Affiliates;
  • Service providers and contractors who help manage, develop, and analyze our business and/or deliver services to us and our clients, such as;
    • Professional services organizations, such as auditors and law firms
    • Our business partners
    • Online advertising services and networks
    • Internet service providers
    • Data analytics providers
    • Operating systems and platforms
    • Social networks
    • Data brokers
  • Agencies and organizations working to prevent fraud in financial services; or
  • Law enforcement, regulatory and other governmental agencies.

6.5 Retention Period

We store personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

6.6 Sharing or Selling Your Personal Information

We do not sell personal information to third parties for monetary consideration without your prior consent, but we may share your personal information with third parties for cross-context behavioral advertising. The categories of personal information that we may have shared are:
  • Identifiers, including IP addresses, cookie identifiers, and other pseudonymous identifiers
  • Account information
  • Protected classification information
  • Internet or other electronic network activity information
  • Professional or employment information
  • Inferences drawn from personal information
We do not purposefully sell or share the personal information of children under the age of 16. For more on your personal information share/sale rights, see Right to Opt-out of Sharing or Selling. We reserve the right to transfer any personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).

6.7 Use of Sensitive Personal Information

Under the CPRA, we collect the types of sensitive personal information described in the Categories of Personal Information We Collect section above. Bento only collects and uses sensitive personal information for certain limited purposes, such as providing services and products to consumers, detecting data security incidents and protecting against fraud (“Limited Purposes”). Because Bento uses this sensitive personal information for Limited Purposes, there is no need for us to provide a Limit Use and Disclosure of Sensitive Personal Information right under the CPRA.

6.8 Summary Of Prior 12-Month Personal Information For Handling Purposes

We provide in the chart below a summary of our prior 12-month personal and sensitive information handling practices. You can learn more about the information we collect at or before the point of collection above in the Categories of Personal Information We Collect, Where We Collect Your Personal Information, Use of Personal Information, and Disclosure of Personal Information for a Business Purpose sections.
Categories of Personal Information Sources Business or Commercial Purpose of Processing and Disclosure and Recipients of Personal Information
Identifiers, such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, signature or other similar identifiers You From other online and offline sources, such as public databases, social media platforms and other third parties Vendors who provide services on our behalf Our affiliates Sold for Monetary Consideration None Shared for Cross-Context Behavioral Advertising We may have shared this category of personal information with third-party cookie and tracker providers for cross-context behavioral advertising. Service Providers and Contractors We may have disclosed this category of personal information with our service providers or contractors who help provide certain services for us, such as; Professional services organizations, such as auditors and law firms, Our business partners, Online advertising services and networks, Internet service providers, Data analytics providers, Operating systems and platforms, Social networks and Data brokers. Purpose of Processing We may have used and disclosed this category of personal information for other reasons, as described in greater detail in the Use of Personal Information and Disclosure of Personal Information for a Business Purpose sections.
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as a name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories You From other online and offline sources, such as public databases, social media platforms and other third parties Vendors who provide services on our behalf Our affiliates Sold for Monetary Consideration None Shared for Cross-Context Behavioral Advertising We may have shared this category of personal information with third-party cookie and tracker providers for cross-context behavioral advertising. Service Providers and Contractors We may have disclosed this category of personal information with our service providers or contractors who help provide certain services for us, such as; Professional services organizations, such as auditors and law firms, Our business partners, Online advertising services and networks, Internet service providers, Data analytics providers, Operating systems and platforms, Social networks, and Data brokers. Purpose of Processing We may have used and disclosed this category of personal information for other reasons, as described in greater detail in the Use of Personal Information and Disclosure of Personal Information for a Business Purpose sections.
Sensitive personal information, such as social security, driver’s license, state identification card, or passport number; your account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; racial or ethnic origin, religious beliefs, or union membership; the contents of a your mail, email, and text messages unless Bento was the intended recipient of the communication; genetic data; health data; precise geolocation data; biometric information; and sex life or sexual orientation data You From other online and offline sources, such as public databases, social media platforms and other third parties Vendors who provide services on our behalf Our affiliates Sold for Monetary Consideration None Shared for Cross-Context Behavioral Advertising We may have shared this category of personal information with third-party cookie and tracker providers for cross-context behavioral advertising. Service Providers and Contractors We may have disclosed this category of personal information with our service providers or contractors who help provide certain services for us, such as; Professional services organizations, such as auditors and law firms, Our business partners, Online advertising services and networks, Internet service providers, Data analytics providers, Operating systems and platforms, Social networks and Data brokers. Purpose of Processing We may have used and disclosed this category of personal information for other reasons, as described in greater detail in the Use of Personal Information and Disclosure of Personal Information for a Business Purpose sections.
Protected classification characteristics under California or federal law, such as age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information) You From other online and offline sources, such as public databases, social media platforms and other third parties Vendors who provide services on our behalf Our affiliates Sold for Monetary Consideration None Shared for Cross-Context Behavioral Advertising We may have shared this category of personal information with third-party cookie and tracker providers for cross-context behavioral advertising. Service Providers and Contractors We may have disclosed this category of personal information with our service providers or contractors who help provide certain services for us, such as; Professional services organizations, such as auditors and law firms, Our business partners, Online advertising services and networks, Internet service providers, Data analytics providers, Operating systems and platforms, Social networks and Data brokers. Purpose of Processing We may have used and disclosed this category of personal information for other reasons, as described in greater detail in the Use of Personal Information and Disclosure of Personal Information for a Business Purpose sections.
Commercial information, such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies You From other online and offline sources, such as public databases, social media platforms and other third parties Vendors who provide services on our behalf Our affiliates Sold for Monetary Consideration None Shared for Cross-Context Behavioral Advertising We may have shared this category of personal information with third-party cookie and tracker providers for cross-context behavioral advertising. Service Providers and Contractors We may have disclosed this category of personal information with our service providers or contractors who help provide certain services for us, such as; Professional services organizations, such as auditors and law firms, Our business partners, Online advertising services and networks, Internet service providers, Data analytics providers, Operating systems and platforms, Social networks and Data brokers. Purpose of Processing We may have used and disclosed this category of personal information for other reasons, as described in greater detail in the Use of Personal Information and Disclosure of Personal Information for a Business Purpose sections.
Biometric information, such as fingerprints, faceprints, voiceprints and behavioral patterns You From other online and offline sources, such as public databases, social media platforms and other third parties Vendors who provide services on our behalf Our affiliates Sold for Monetary Consideration None Shared for Cross-Context Behavioral Advertising We may have shared this category of personal information with third-party cookie and tracker providers for cross-context behavioral advertising. Service Providers and Contractors We may have disclosed this category of personal information with our service providers or contractors who help provide certain services for us, such as; Professional services organizations, such as auditors and law firms, Our business partners, Online advertising services and networks, Internet service providers, Data analytics providers, Operating systems and platforms, Social networks and Data brokers. Purpose of Processing We may have used and disclosed this category of personal information for other reasons, as described in greater detail in the Use of Personal Information and Disclosure of Personal Information for a Business Purpose sections.
Internet or other electronic network activity information, such as browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement You From other online and offline sources, such as public databases, social media platforms and other third parties Vendors who provide services on our behalf Our affiliates Sold for Monetary Consideration None Shared for Cross-Context Behavioral Advertising We may have shared this category of personal information with third-party cookie and tracker providers for cross-context behavioral advertising. Service Providers and Contractors We may have disclosed this category of personal information with our service providers or contractors who help provide certain services for us, such as; Professional services organizations, such as auditors and law firms, Our business partners, Online advertising services and networks, Internet service providers, Data analytics providers, Operating systems and platforms, Social networks and Data brokers. Purpose of Processing We may have used and disclosed this category of personal information for other reasons, as described in greater detail in the Use of Personal Information and Disclosure of Personal Information for a Business Purpose sections.
Geolocation data, such as physical location or movements You From other online and offline sources, such as public databases, social media platforms and other third parties Vendors who provide services on our behalf Our affiliates Sold for Monetary Consideration None Shared for Cross-Context Behavioral Advertising We may have shared this category of personal information with third-party cookie and tracker providers for cross-context behavioral advertising. Service Providers and Contractors We may have disclosed this category of personal information with our service providers or contractors who help provide certain services for us, such as; Professional services organizations, such as auditors and law firms, Our business partners, Online advertising services and networks, Internet service providers, Data analytics providers, Operating systems and platforms, Social networks and Data brokers. Purpose of Processing We may have used and disclosed this category of personal information for other reasons, as described in greater detail in the Use of Personal Information and Disclosure of Personal Information for a Business Purpose sections.
Audio and visual information, such as audio, electronic or similar information such as call recordings You From other online and offline sources, such as public databases, social media platforms and other third parties Vendors who provide services on our behalf Our affiliates Sold for Monetary Consideration None Shared for Cross-Context Behavioral Advertising We may have shared this category of personal information with third-party cookie and tracker providers for cross-context behavioral advertising. Service Providers and Contractors We may have disclosed this category of personal information with our service providers or contractors who help provide certain services for us, such as services to us and our clients, such as; Professional services organizations, such as auditors and law firms, Our business partners, Online advertising services and networks, Internet service providers, Data analytics providers, Operating systems and platforms, Social networks and Data brokers. Purpose of Processing We may have used and disclosed this category of personal information for other reasons, as described in greater detail in the Use of Personal Information and Disclosure of Personal Information for a Business Purpose sections.
Employment information, such as current or past job history You From other online and offline sources, such as public databases, social media platforms and other third parties Vendors who provide services on our behalf Our affiliates Sold for Monetary Consideration None Shared for Cross-Context Behavioral Advertising We may have shared this category of personal information with third-party cookie and tracker providers for cross-context behavioral advertising. Service Providers and Contractors We may have disclosed this category of personal information with our service providers or contractors who help provide certain services for us, such as; Professional services organizations, such as auditors and law firms, Our business partners, Online advertising services and networks, Internet service providers, Data analytics providers, Operating systems and platforms, Social networks and Data brokers. Purpose of Processing We may have used and disclosed this category of personal information for other reasons, as described in greater detail in the Use of Personal Information and Disclosure of Personal Information for a Business Purpose sections.
Inferences drawn from other personal information, such as inferences drawn from any of the information identified above to create a profile about you reflecting preferences, characteristics, attitudes and or similar trends You From other online and offline sources, such as public databases, social media platforms and other third parties Vendors who provide services on our behalf Our affiliates Sold for Monetary Consideration None Shared for Cross-Context Behavioral Advertising We may have shared this category of personal information with third-party cookie and tracker providers for cross-context behavioral advertising. Service Providers and Contractors We may have disclosed this category of personal information with our service providers or contractors who help provide certain services for us, such as; Professional services organizations, such as auditors and law firms, Our business partners, Online advertising services and networks, Internet service providers, Data analytics providers, Operating systems and platforms, Social networks and Data brokers. Purpose of Processing We may have used and disclosed this category of personal information for other reasons, as described in greater detail in the Use of Personal Information and Disclosure of Personal Information for a Business Purpose sections.

6.9 Your Rights And Choices

This section describes your CPRA rights and explains how to exercise those rights:

6.10 Right To Know

You have the right, subject to certain exceptions defined in the CPRA and other applicable laws and regulations, to request that Bento disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • The business or commercial purpose for collecting, selling, or sharing the personal information.
  • The categories of third parties with whom we disclose that personal information.
  • The categories of personal information that each recipient received.
  • The specific pieces of personal information we collected about you.
You have the right to receive this information in a format, to the extent technically feasible, that is portable, usable, and allows you to transmit the personal information to a person without impediment, where the processing is carried out by automated means.

6.11 Right to Request Deletion

You have the right, subject to certain exceptions defined in the CPRA and other applicable laws and regulations, to request that Bento delete any of your personal information that we collected from you and retained. Once we receive and confirm your verifiable consumer request we will delete (and direct the recipients of your personal information to delete) your personal information from our records.

6.12 Right to Correct Your Personal Information:

You have the right, subject to certain exceptions defined in the CPRA and other applicable laws and regulations, to submit a request to correct any inaccurate personal information that we may have about you.  To correct your information, please visit the Contact Us section at the bottom of this page.

6.13 Right to Opt-out of Sharing or Selling:

We use technologies such as cookies, pixel tags, web beacons, and other similar technologies, that gather information on our website. That information is used for a variety of purposes, such as to understand how visitors interact with our websites, or to serve advertisements on our websites or on other websites. The use of technologies, such as cookies, constitutes a ‘share’ or ‘sale’ of personal information under the CPRA. You can stop the use of certain third-party tracking technologies that are not considered our service providers by clicking the “Opt-Out” button below or by clicking on “Your California Privacy Choices” at the bottom of bentoforbusiness.com. We also treat opt-out preference signals, such as the Global Privacy Control, as valid requests to opt-out of the sale or sharing of your personal information. An opt-out preference signal is a signal that is sent by a platform, technology, or mechanism on your behalf that communicates your choice to opt-out of the sharing for targeted advertisements or sale of your personal information. You can learn more about implementing opt-out preference signals by visiting the Global Privacy Control website here or by exploring other developing technologies and services that offer this tool. Note that due to technological limitations, if you visit our website from a different computer or device, or clear cookies on your browser that store your preferences, you will need to return to this screen to opt-out and/or rebroadcast the signal.

6.14 Exercising Your Rights

To exercise the rights described above, please submit a verifiable consumer request to us following method below:

  • To request the details of the personal information that Bento has about you and to request access to that information please email bentodatarequest@usbank.com. Please include the following information in the request:
  • Email Subject Line: Privacy Request
  • First Name
  • Last Name
  • Street Address
  • City
  • State
  • Postal Code
  • Email
  • Phone Number
  • Once received, Bento must use reasonable methods to verify the identity of the requestor before responding. If we cannot verify the requestor, we will either deny the request or ask for additional identifying information. Bento will respond within 45 days of the request unless additional time is required.

You may only make a verifiable consumer request for access twice within a 12-month period.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will generally verify your identity by asking you to provide personal information related to your recent interactions with us. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

6.15 Requests by Authorized Agents

You may exercise your privacy rights through an authorized agent. If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.

6.16 Nondiscrimination

You have the right not to be discriminated against for exercising any of your privacy rights. This includes us not: (a) denying you goods or services; (b) charging you different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; (c) providing you a different level or quality of goods or services; (d) suggesting to you that you will receive a different price or rate for goods or services or a different level or quality of goods or services; and (e) retaliating against you for exercising your privacy rights.

6.17 Annual Report

2022 CCPA Annual Report

The 2022 CCPA Annual Report graph outlines the number of requests to know, delete or opt out, the business has received, complied with and denied.

METRIC

Right to know

Right to request deletion

Right to opt out

Total

Total Requests Received

167

109

N/A

276

Total Requests Fulfilled

118

72

N/A

190

Total Requests Denied/Not Fulfilled

8

11

N/A

19

Average Number of Days to Respond

11.91

11.98

N/A

11.94

 

7.  ACCESIBILITY

If you need this information in an alternative accessible format, please reach out to the number provided in the Contact Information section below.

8.  HOW TO CONTACT US

8.1  Ways to Contact Bento

If you have comments or questions about our Privacy Policy, you may contact the Company here:

Physical Address

Bento for Business
P.O. Box 10929
Chicago, IL 60610

Phone #

866-220-8455

Email Address

support@bentoforbusiness.com

Your California privacy choices

You have successfully opted out.