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Scaling New Heights… of Inspiration and Community

By | Accounting, Company News, Finance, Marketing

by Shuyi Shang, Accounting Community Manager at Bento for Business   Last month I attended Scaling New Heights, a popular conference in the accounting industry. The theme was “Tame the Machines,” but what struck me most was the people I met there. And more to the point, I was inspired by how passionate they were about their work and the people they serve. So inspired, in fact, that I wanted to capture some of what…

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23 Resources that Fuel the Most Effective ProAdvisors

By | Accounting, Growth, Small Business

by Shuyi Shang, Accounting Community Manager at Bento for Business   If you’ve been in business longer than five minutes, you’ve realized that succeeding as a ProAdvisor isn’t just about being a stellar bookkeeper or accountant. You’ve also got to be able to sell, set prices, schedule appointments, keep your client pipeline full – and more. Wearing so many hats can eat away at your actual accounting work until you feel like you’re barely doing any…

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The Post-Tax-Season To-Do List that Will Transform Your Practice

By | Accounting, Business Growth, Small Business

Tax season’s in the rearview mirror, which means a lot of us are breathing a sigh of relief and enjoying some well-deserved down time. That’s great. But before you jump back into business as usual, it’s important to take some time to reflect on your business – especially if this past tax season made you want to pull out your hair. Most solopreneurs don’t make time to do this because they’re so busy keeping up with…

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Fraud Alert: 10 Ways You’re Making it Easier for Employees to Steal from You

By | Accounting, Employee Theft, Finance, Small Business

Whether or not you’ve stopped to think about it, small businesses are more vulnerable to internal fraud than their larger counterparts. This is because small businesses… Typically don’t have a budget for fraud detection. Rarely have official policies in place for handling funds, checks, reimbursements, and bills. Often rely on trust rather than clearly defined documentation, rules, and consequences. These attributes have real-world consequences. The Association of Certified Fraud Examiners found that the median fraud-related…

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5 Fraud Prevention Strategies for Small Businesses on a Budget

By | Accounting, Employee Theft, Employees, Finance, Small Business

Preventing fraud may not be top-of-mind for most small-business owners, but accounting professionals understand that fraud is a real – and potentially costly – risk. In fact, the Association of Certified Fraud Examiners (ACFE) found in 2016 that the median fraud loss at businesses with fewer than 100 employees is $150,000 – the same as it is for businesses with more than 10,000 employees. The implications are staggering. While a loss of $150,000 is never helpful, larger businesses…

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3 Reasons Why Corporate Credit Cards are So Popular These Days

By | Business Prepaid Debit Card, Corporate Debit Card

Advancement in payment technologies has made it easier for businesses to conduct their day-to-day financial operations. According to a report by The Wall Street Journal, an increasing number of companies are now offering their employees corporate credit cards for simpler expense tracking and savings from suppliers. A recent survey by Strategic Treasurer, the “2017 B2B Payments & Working Capital Management Survey”, revealed an increasing acceptance of corporate employee expense cards among companies these days. Here are two interesting…

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When is Small Business Saturday 2016? – Everything You Need to Know

By | Marketing, Small Business

Observed on the Saturday after Thanksgiving Day every year, Small Business Saturday is an American shopping holiday that falls between the Black Friday and Cyber Monday, the busiest shopping periods of the year. For 2016, Small Business Saturday has been scheduled on November 29th, the Saturday post Black Friday. A Brief History of Small Business Saturday Started in 2010 by the American Express, Small Business Saturday is essentially an acknowledgement to the significant role small…

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Small Business Saturday Marketing Ideas

By | Marketing, Small Business

Pioneered by American Express corporation in 2010, Small Business Saturday was created in support of the brick and mortar businesses. It’s held on the Saturday right after Thanksgiving. While Black Friday and Cyber Monday are a huge opportunity for big shopping malls and e-commerce sites to pull in customers, Small Business Saturday offers small and medium businesses an enormous platform to entice quite a few customers around the holiday season to visit, primarily, their physical…

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PTO and the Modern Employee

By | Employees, Small Business

With the holiday season coming up, HR and administrators all over the country have their work cut out for them. It’s time to sharpen pencils and start calculating paid time off. For the U.S., average PTO is 10 days per year, with vacation time accruing at a rate of about 0.307 per work day. This usually means that employees must work a full year before receiving the total amount of vacation time. But, many businesses…

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How to Appease Angry Customers and Win Them Back

By | Customer Service

Small business owners have to deal with unhappy or angry clients all the time, and it’s never easy. The customer could be unhappy for a number of reasons: untimely delivery, product malfunction, bad customer service, jarring user experience, or hundreds of thousands of other reasons. If you know what to say, and more importantly, when and how to say it, you may be able to salvage the situation. As a matter of fact, you can…

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