5 Ways to Keep Your Customers Happy and Gain Trust

customers

More often than not, business owners deal with unhappy or angry customers/clients, and it’s never easy. The customer could be unhappy for a number of reasons: untimely delivery, product malfunction, bad customer service, jarring user experience, or hundreds of thousands of other reasons. If you know what to say, and more importantly, when and how […]

4 Ways Businesses Can Learn from Customer Feedback

Keeping tabs on customers’ sentiments is a critical component of running a successful business today, as a majority of the consumers turn to online reviews and social media buzz to make an informed decision. Staying on the top of the conversation that goes around your brand helps you mitigate any potential damages and positions your […]